Terms and conditions
Terms and conditions
1) Who we are
VTEC Limited (“Venum Fight”) is a company registered in Hong Kong with its commercial office at: Office B, 21/F – HAVEN COMMERCIAL BUILDING – 6-8, TSING FUNG STREET – TIN HAU – HONG KONG ("We" or "Us").
2) Your status
By placing an order through our web site you warrant that: you are legally capable of entering into binding contracts; and you are at least 18 years old.
3) How the contract is formed
All orders are subject to acceptance by us and we will confirm such acceptance to you by on-line electronic means (the "Confirmation"). We expressly reserve the right to refuse any order made by a customer with whom we have an ongoing dispute, or from anyone we suspect of making purchases on our site by fraudulent means.
Prices and Payment
The prices for any Products ordered will be as quoted on our web site from time to time, except in the case of obvious errors. Please note that when paying by credit card your total will be debited in USD.
You may pay for an order by credit card or Pay Pal. Credit card payment can be made either on-line (via our SSL secure payment system), or by phone using one of the following credit cards : VISA or MasterCard. We will debit your credit card before we acknowledge your order. However, delivery of any Products ordered from our web site is subject to authorization of your credit card payment by the bank payment centres.
All Products ordered via our web site that we have in stock will be shipped from our warehouse in Hong Kong at the delivery address specified by you within our standard shipping commitment of 1 to 2 working days from the date payment for the Products is received by us. Every Product offered on our web site is generally available either at our suppliers or at our warehouse. We try to establish availability of the Products ordered by you before acknowledging your order. Where this is not possible for any reason and where the Product turns out to be temporarily unavailable, we may compensate by providing you with a store credit of the value of the item.
We retain ownership of any Products ordered until we have received full payment for such Products. However, risk in the Products will pass to you upon delivery.
We warrant that any Product purchased through our web site is of satisfactory quality. If you have any reservations or comments about the appearance of or quality of our Products, you should state these by sending us a mail at [email protected] within 2 weeks. Unless we receive such a complaint from you within the period stated, you will be deemed to have accepted delivery of the Products in accordance with your order. If an obvious defect is noticed by you within 2 weeks from the date of delivery of the Products, we will replace the defective Product at our cost with a Product of similar or better value.
Our Liability and Disclaimer
Our liability in connection with any Products purchased through our web site is strictly limited to the purchase price of such Products. This does not exclude or limit in any way our liability for fraud, or for death or personal injury caused by our negligence, or any other liability to the extent that it may not be excluded or limited as a matter of law. As a rule, we cannot accept any liability for changes to or defects in the Products which are due to the Products' manufacturers. We further accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, however caused, even if foreseeable. We accept no liability for any minor errors or omissions that can remain despite the precautions taken by us in the presentation of the Products.
All notices shall be given in writing : contact us. Notice will be deemed received 24 hours after the Web Request or e-mail is sent or three days after the date of posting.
Your Personal Data
By getting an access to this wholesale website, every customer agrees that he will have an access to information which is strictly confidential and/or proprietary information of the other party. Each party agrees not to use such information except in performance of this Agreement and not to disclose such information to third parties except in the normal course of business in its performance of this Agreement under an appropriate non-disclosure agreement with such third party.
The Distributor commits itself, moreover, making respect the present clause of confidentiality by the members of its personnel concerned, that of which it goes extremely with respect to the Salesman.
4) Governing Law and Jurisdiction
Contracts for the purchase of Products through our web site will be governed by Hong Kong Law. Any dispute arising from or related to such contracts shall be subject to the non-exclusive jurisdiction of the Hong Kong Courts.
This policy sets out the basis on which your personal data will be processed by us.
We collect the following data:
- Information that you provide by filling in forms on our site. This includes information provided at the time of opening an account, subscribing to our Newsletters, ordering products or when requesting further services or information from us.
- Information about your computer including where available: your IP address, operating system and browser type.
- Information about your Internet usage obtained using a cookie file which is stored on the hard drive of your computer.
N.B. You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the sending of cookies.
We do not receive any of your credit card or financial details from payments handled on our behalf by the payment provider First Data.
What we do with Customer Information.
We use information held about you in the following ways:
- To ensure that content from our website is presented in the most effective manner for you and for your computer.
- To provide you with information and services that you may request from us at any time.
- To notify you about changes or enhancements to our service.
Information held about you. Should you wish to consult these, please contact Customer Services by email ([email protected]) or telephone ((+852) 3974 6063)